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Custom Embroidery - JC-EMBROIDERY
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I had hats embroidered with my team number. It looked great & was a great price for custom work.
I even had to change my order soon after I submitted it & the customer service people were excellent. I really liked the proof & approval process, as well as the notifications as my order made it through the process.
I ordered 28 embroidered camouflage hats for a golf tournament. The staff was very attentive and helpful in guiding me through the hat selection and embroidery choices. The timing of the entire process from start to finish was excellent. The package came and I was thrilled to find that, due to the nature of the starting fabric camouflage pattern, it included 28 individual one-of-a-kind hats! This was also the best price for the product I had in mind. I whole-heartedly recommend this site and I will be using HatCastle again in the future!
The embroidery was exactly what I wanted. I ordered this as a gift for my father for Father's Day and he loved it. The amount of time it took to customize my gift was perfect.
Very nice job on the embroidery of the logo. They even called me to tell me that I would get a better result if the script was enlarged slightly. That's gr8 customer service!
I was extremely pleased with the prompt and thorough communication from customer service. I also appreciate the detailed updates of the order fulfillment process. However, I was surprised to see that the hat, which was described as having a 'yellow' trim was actually a neon color. If I had known this I would not have ordered this particular style. The embroidery was great in both appearance and quality, but the quality of the hat was slightly less than expected. Of course, I was not entirely surprised since I had opted for the cheapest fit. I was expecting to receive a 'stretch to fit' instead of an adjustable hat. Lastly, when my order arrived the shipping box was ripped open, presumably from handling at the post office. Fortunately, the hats were all intact and undamaged.
All this being said, I would definitely order from Hat Castle in the future for your price and excellent customer service.